Terms of service

Last updated: July 23, 2026

This website is operated by Hevoas. Throughout the site, the terms “we”, “us”, and “our” refer to Hevoas.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy. Please read these Terms carefully before using our website.

These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors. If you do not agree to any part of these Terms, you may not access the website or use our services.

We may update or modify these Terms at any time by posting changes on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Online Store Terms and Age Restriction

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

You may not use our products for any unlawful or unauthorised purpose, nor may you violate any applicable laws, including intellectual property laws.

You must not transmit viruses, malware, or any destructive code. Any breach of these Terms may result in immediate termination of your access to the website.

General Conditions

We reserve the right to refuse service to anyone at any time, for any reason permitted by law.

Content, excluding payment information, may be transferred unencrypted and adapted to meet the technical requirements of networks or devices. Payment information is processed securely by our payment providers.

Business Information and Contact Details

Store Name: Hevoas
Website: https://hevoas.com/

Registered Address (Non-Return Address):
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom

Email: support@hevoas.com
Phone: +44 7450 622488

Important Address Notice

The registered address listed above is not a return address.

Returns sent without prior approval may not be received or processed. All returns must be requested through customer support before being sent.

This website serves customers within the United Kingdom only. All orders are processed with the aim of providing a smooth and reliable shopping experience for this market.

Nothing in these Terms affects your statutory rights under applicable United Kingdom consumer protection laws.

Accuracy of Information

We make reasonable efforts to ensure that information on our website is accurate and current. However, we do not guarantee that all content is complete, error-free, or up to date.

Any reliance on information provided on this website is at your own risk.

Modifications to Services and Prices

Product prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of the website or services at any time, except where required by law.

Products and Services

Some products may be available exclusively online and in limited quantities, subject to our Refund & Return Policy.

We make every effort to display product images and colours accurately. However, actual colours may vary depending on your device display settings.

Order Acceptance, Billing and Payment

We reserve the right to refuse or cancel an order where permitted by law, including where an order is suspected of fraud, misuse, or unauthorised resale.

We accept the payment methods displayed at checkout, including:

American Express
Apple Pay
Diners Club
Discover
Google Pay
Klarna
Maestro
Mastercard
Shop Pay
UnionPay
Visa

By placing an order, you authorise us to charge your selected payment method and confirm that all billing information provided is accurate and complete.

Shipping, Returns and Refunds

Shipping, return, and refund procedures are governed by our dedicated policy pages:

Shipping Policy
Refund & Return Policy

Please review these policies carefully before completing your purchase.

Third-Party Tools and Links

We may provide access to third-party tools or external links on an “as is” basis, without warranties or guarantees.

We are not responsible for the content, accuracy, availability, or practices of third-party websites.

User Content and Feedback

If you submit feedback, comments, reviews, or other materials to us, you grant us the right to use, edit, reproduce, and publish that content for business purposes, without compensation, where permitted by law.

We may remove content that we reasonably consider unlawful, offensive, misleading, or in violation of these Terms.

Personal Information and Privacy

Your submission of personal information is governed by our Privacy Policy.

By using this website, you confirm that you have read and understood our Privacy Policy.

Errors and Inaccuracies

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to prices, product descriptions, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct errors and update information at any time. Where necessary, we may cancel an affected order and notify you accordingly.

Prohibited Uses

You may not use this website or its content:

For unlawful purposes.
To infringe intellectual property rights.
To harass, abuse, discriminate against, or harm others.
To submit false or misleading information.
To upload malware, viruses, spam, or harmful code.
To interfere with the security or operation of the website.

Violations may result in termination of your access to the website.

Disclaimer of Warranties and Limitation of Liability

Products and services are provided on an “as is” and “as available” basis, except where warranties or consumer protections are required by applicable law.

We do not guarantee that the website will be uninterrupted, secure, or error-free at all times.

To the maximum extent permitted by law, Hevoas will not be liable for indirect, incidental, special, or consequential loss arising from your use of the website or products. Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Indemnification

You agree to indemnify and hold harmless Hevoas from claims, losses, damages, or expenses arising from your breach of these Terms or violation of applicable law.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Severability and Termination

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain valid and enforceable.

We may suspend or terminate access to the website where you breach these Terms or use the website unlawfully.

Entire Agreement

These Terms, together with our published Privacy Policy, Shipping Policy, and Refund & Return Policy, form the entire agreement between you and Hevoas regarding your use of this website.

Contact Details

For questions regarding these Terms & Conditions, please contact us:

Email: support@hevoas.com
Phone: +44 7450 622488