Frequently Asked Questions


Orders are usually processed within 1–3 business days, with delivery across the UK typically taking 5–8 business days.


Currently, Hevoas only ships within the United Kingdom.


Once your order is shipped, you’ll receive a tracking number by email.


We offer easy returns and exchanges on eligible items. Please check our return policy for more details.


Yes, most items fit true to size. We recommend checking the size guide before ordering.


Orders can only be changed or canceled shortly after they are placed.


You can contact us anytime through our Contact Us page or by email.

Free Shipping

free shipping on all UK orders

Shipping Policy

Returns & Refunds

30 day return policy

Return & Refund Policies

Customer Service

Our customer support is available to help you

Contact Us